We are an Internet-enabled, multi-channel, specialty direct marketer and distributor of medical-surgical supplies, medical equipment and medical furniture to a large number of healthcare practices, facilities and organizations in Nigeria and across the continent of Africa.
Our customers include: physicians, podiatrists, obstetricians and gynecologists, pediatricians, surgeons, emergency medical technicians, schools, colleges and universities, correctional facilities, municipalities and government agencies, occupational and industrial healthcare professionals and other specialty practice communities. We market to and serve our customers through direct mail, industry-specialized telephone support staff, field sales representatives and the Internet.
We support medical professionals with products, programs, and ideas to enhance their organizations and improve the health & care of the people they serve.
Our industry-specialized, highly trained telephone support staff and field sales representatives are proof of our customer-centered philosophy. We keep abreast of industry trends within our core markets, and our customers have come to rely on our ability to adapt to changing markets and their evolving needs. We provide the superior product value and quality service our customers have come to expect.
Excellence in Customer Service Awards
We are pleased to announce that Joffin Scientific Instruments Nig. Ltd. is reputed for outstanding achievement in Customer Excellence. This is completely attributable to our total team effort, which is aimed at providing the level of service needed to achieve outstanding scores on our customer satisfaction surveys.